We offer a variety of convenient and secure payment methods to elevate your men’s apparel shopping experience. The following credit cards are accepted: Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Additionally, for your convenience, we also support Apple Pay. When you proceed to checkout, simply enter your card details, and your payment will be processed securely.

What to Do If Your Credit/Debit Card Payment Is Rejected

Re-Place Your Order
If your payment is declined, you will need to place a new order. Unfortunately, we cannot reinstate orders once a payment has been rejected.

Perform These Checks
To prevent your new order from being declined, we recommend conducting the following checks:

• Card Details Verification: Double-check that all the information on your card is accurate, especially the expiration date. An incorrect expiration date is a common reason for payment rejections.
• Security Code Input: Ensure that you enter the security code correctly. This is the three-digit number located on the back of your card.
• Card Issuer Rejection: There’s a possibility that your card issuer has rejected the payment. Since they may not always inform us of the specific reason, it’s advisable to contact them directly or reach out to your bank for clarification.
• Alternative Payment Choices: If you’ve verified all the above and the issue persists, try using a different card or another payment method.

Next Steps

• 3D Secure Rejection: If your payment was rejected through 3D Secure, you must contact your bank for further information.
• Error Message Handling: If you encounter an error message during the payment process, please contact us as soon as possible. Provide as many details about the issue as you can, including the exact error message you received, and we’ll work to resolve it promptly.

Security and Privacy

Your security is our top priority. Our website employs advanced encryption technology to process your payment information securely. Moreover, we comply with PCI-DSS standards to ensure the protection of your data throughout your entire men’s apparel shopping journey.

We also take fraud prevention very seriously. All credit and debit cardholders are subject to validation and authorization by both our company and the card issuer. When making online card payments, depending on your bank issuer, you may encounter 3D Secure security measures. This could involve entering a password, receiving a security code via email or phone, or additional interactions such as fingerprint scanning or two-factor authentication, based on various authentication factors. For more information regarding these authentication processes, please consult your card-issuing bank.

Order Confirmation

Once your payment is successfully processed, you’ll receive an order confirmation email. If it doesn’t appear in your inbox, please check your spam or junk folder.

Contact Us

If you have any questions or concerns, feel free to reach out to us.

Address: RM 1001,10/F THE CLOUD 111 TUNG CHAU ST TAI KOK TSUI HONG KONG
Telephone: +85286593785
Email: [email protected]
Working Hours: Monday – Friday, 08:00 – 17:00 (UTC + 8)